Password Reset / Forgot Password 

1. Go to:
https://aka.ms/sspr  
or 
https://passwordreset.microsoftonline.com/ 

Click on “forgot my password”


2. Fill in your email , and the Captcha phrase given * all letters are capitals*


3. Enter both phone number and approve notification on Authenticator app 


4. Enter new password twice making sure it’s the same for both fields. 
Requirements are:
-Minimum 8 characters
-1 number
-1 Symbol
-1 Uppercase 
-1 Lowercase

Nothing with your name, or past previous 10 passwords 



5. Notification that password has been changed successfully , click to sign in again.