1. What is the Marketing and Communication Ticketing System (MCTS)?

Updated: 2025.01.26
Article #: 45


The MCTS is a streamlined platform designed to manage and track all Marketing and Communication (MarComm) requests at COSTI. Instead of sending requests via email, staff can now raise tickets, (as they do with IT tickets) ensuring clear workflow and minimizing delays. Whether you need a social media post, a new flyer, or support for an event, MCTS helps us manage requests in a structured, efficient and equitable way.







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