The more detailed your ticket submission, the easier it will be to deliver the support you need. Please follow these best practices:  

-          Provide complete and detailed information

-          Attach all necessary documents (e.g., marketing briefs, pre-approved content)

-          Include realistic deadlines

-          Before submitting your ticket, ensure your manager is aware and review your submission for accuracy.

-          Include a MarComm Brief or Event Matrix for campaigns and events that require multiple channels (available in Marketing and Communications Team Channel).